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MORE RENT

Privacy Policy

Effective date: May 2026  |  Melbourne, Victoria, Australia

More Rent is a trading name of Rubix Property Group Pty Ltd (ACN 692 421 533), a company registered in Victoria, Australia. In this Privacy Policy, “More Rent”, “we”, “us” and “our” refer to Rubix Property Group Pty Ltd trading as More Rent.

We operate the website morerent.com.au and provide co-living property conversion and management services in Melbourne, Victoria. We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and how you can access or correct it.

1. What Information We Collect

We collect personal information necessary to provide our feasibility assessment, property conversion, and ongoing management services. This may include:

1.1 Contact and Identity Information

  • Full name
  • Email address
  • Phone number
  • Postal address

1.2 Property and Tenancy Information

  • Property address and configuration details
  • Current rental income and tenancy arrangements
  • Council and planning permit information
  • Building and compliance documentation

1.3 Financial Information

  • Bank account details (for payment of services)
  • Invoice and transaction records
  • Yield and income modelling data you provide

1.4 Website Usage Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Form submissions and enquiry details
  • Cookie data (see Section 7 below)

2. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you — when you submit a feasibility assessment form, contact us by email or phone, or engage our services
  • Through our website — via cookies, analytics tools, and embedded forms (including our third-party form provider, LeadConnector / HighLevel)
  • From third parties — such as council records, land registries, or referrals, where relevant to providing our services

3. Why We Collect and Use Your Information

We use your personal information to:

  • Assess the suitability of your property for co-living conversion
  • Prepare feasibility reports, yield models, and compliance pathways
  • Deliver our property conversion and project management services
  • Communicate with you about your project, enquiries, and our services
  • Process payments and maintain financial records
  • Comply with legal, regulatory, and council obligations in Victoria
  • Improve our website and marketing (using aggregated, de-identified data)

We will not use your information for purposes unrelated to the above without your consent.

4. Disclosure of Your Information

We may share your personal information with:

  • Licensed builders, architects, and tradespeople involved in your property conversion
  • Council authorities and certifiers for planning and compliance purposes
  • Our technology and software providers (including CRM and form tools such as HighLevel/LeadConnector)
  • Professional advisers, including legal and accounting firms, where required
  • Government agencies or regulators, where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Storage and Security

Your personal information is stored securely using reputable cloud-based platforms. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Our third-party service providers are required to handle your data in accordance with applicable privacy laws. Where your data is held or processed outside Australia (for example, by cloud providers with overseas servers), we take steps to ensure appropriate protections are in place.

6. Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Where information is no longer required, we will take reasonable steps to destroy or de-identify it securely.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site. This includes:

  • Essential cookies — required for the website to function
  • Analytics cookies — used to understand website traffic and usage patterns (e.g. Google Analytics)
  • Marketing cookies — used to track enquiry sources and campaign performance

You may disable cookies through your browser settings, though this may affect some website functionality. By continuing to use our website, you consent to our use of cookies as described above.

8. Accessing and Correcting Your Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details in Section 11. We will respond within a reasonable timeframe. In some circumstances, we may decline access where the APPs permit — and if so, we will explain why.

9. Complaints

If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please contact us first so we can attempt to resolve the matter.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or industry practices. The current version will always be available at morerent.com.au/privacy-policy. The effective date at the top of this page will be updated accordingly.

We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

More Rent (Rubix Property Group Pty Ltd)

ACN: 692 421 533

Email: hello@morerent.com.au

Website: morerent.com.au

Location: Melbourne, Victoria, Australia

This Privacy Policy applies to More Rent’s website and services. It does not constitute legal advice. If you require legal guidance on privacy compliance, please consult a qualified Australian privacy lawyer.